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Privacy Policy

Last updated: November 9, 2025

Introduction

This Privacy Policy explains how OverBlock (“we”, “our”, “us”) collects, uses, and protects your information when you visit our website (overblock.io) or use our services.

We operate as a SaaS platform offering:

  • API access via personal tokens
  • Custom data exports for analytics
  • Dedicated indexers managed by OverBlock for enterprise clients

By using our website or creating an account, you agree to this policy.

What We Collect

We collect only the data necessary to provide and improve our services.

1. Account Information

When you register via Google or GitHub OAuth, we receive:

  • Name
  • Email address

We do not access your passwords or private repositories.

2. Billing Information

Payments are processed by Stripe.
We do not store credit card details — they are handled securely by Stripe.
We may store:

  • Your email
  • Billing country and VAT information
  • Payment history and plan type

3. Marketing and Communication

If you subscribe to our newsletter, we collect your email through Loops.so to send updates and announcements.

You can unsubscribe anytime via the link in the email.

4. Analytics and Tracking

We use analytics tools to understand how visitors use our website:

Google Analytics and Meta (Facebook) Pixel collect:

  • Pages visited
  • Session duration
  • Approximate location (country/city)
  • Device and browser type
  • Referral source

You can opt out by using browser extensions or disabling cookies.

5. Contact Forms

When you fill out product request forms, we may collect:

  • Name and email
  • Company name (optional)
  • Message content
  • Other details you provide voluntarily

6. Technical Information

Our servers may log:

  • IP address
  • Browser user agent
  • Date and time of visit
  • API access logs (for security and abuse prevention)

These logs are retained for a limited time and used only for diagnostics and security.

Cookies

We use cookies to:

  • Maintain login sessions
  • Analyze site usage (Google Analytics)
  • Optimize ads and conversion tracking (Meta Pixel)

You can disable cookies in your browser at any time.

How We Use Information

We use collected data to:

  • Operate and secure our platform
  • Provide billing and support
  • Improve performance and reliability
  • Communicate updates and new features
  • Detect abuse and prevent fraud

We do not sell or rent your data to third parties.

Data Retention

  • Account and billing data: kept while your account is active or as required by law
  • Analytics data: stored in aggregate form
  • Logs: automatically deleted after 90 days
  • Emails: kept until you unsubscribe

Your Rights (GDPR & Global)

If you are located in the EU or similar jurisdictions, you have the right to:

  • Access and receive a copy of your data
  • Request correction or deletion
  • Object to processing or withdraw consent
  • Export your data

To exercise these rights, email privacy@overblock.io.

Security of Your Information

We apply industry-standard measures to safeguard your information, including encryption, access controls, and continuous monitoring.

International Transfers

We operate globally.
Your data may be processed in the European Union or other jurisdictions where our partners (e.g., Stripe, Loops.so, Google) operate.
We use standard contractual clauses to ensure compliance with GDPR.

Children’s Privacy

Our website and services are not intended for children under 16.
We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised date.

Contact Us

For any privacy questions: privacy@overblock.io

We collect minimal data — mainly your email and billing info.
Stripe handles payments; we never store card data.
You can unsubscribe, delete, or export your data anytime by emailing privacy@overblock.io.
Analytics tools help us improve the site, and everything complies with GDPR principles.